Your privacy is tng99's top priority. This policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Last Updated: 1 January 2026Important Note: This Privacy Policy forms part of tng99's Terms and Conditions. By registering and using the tng99 platform, you consent to the collection and use of your personal data as described in this policy, in accordance with the provisions of Malaysia's Personal Data Protection Act 2010.
Tng99 collects personal information from members through several transparent and secure methods. This data collection is necessary to enable us to provide quality platform services, meet legal compliance obligations, and ensure the safety and integrity of the platform for all users.
We only collect information that is strictly necessary for the stated purposes. tng99 does not collect sensitive or excessive personal data beyond what is required for platform operations and applicable legal compliance.
Your personal information is collected through the following means:
tng99 does not purchase, rent, or obtain personal data from external third-party sources without your knowledge and consent. All data we hold comes directly from your interactions with the tng99 platform.
The following are the categories of personal data tng99 collects from registered members. Each category is collected for a specific purpose and will not be used beyond the scope stated in this policy.
| Data Category | Sample Information | Primary Purposes |
|---|---|---|
| Identity Data | Full name, identity card number, date of birth | KYC, identity verification |
| Contact Data | Phone number, email address, state | Communication, notifications |
| Financial Data | Bank account number, bank name, transaction history | Processing deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection |
| Usage Data | Game history, session duration, game preferences | Service improvement, responsible gaming |
| Communication Data | Support chat logs, inquiry emails | Customer support, quality improvement |
Tng99 does not directly collect credit or debit card numbers — all payments are processed through secure third-party payment gateways such as FPX, TNG eWallet, and DuitNow. We also do not collect biometric information such as fingerprints or facial recognition unless required by applicable law.
Tng99 uses collected personal data for lawful and defined purposes only. We will not use your data for any other purpose without obtaining fresh consent from you, unless required by law.
Your personal data is used to create and manage your tng99 account, process deposit and withdrawal transactions, grant access to all available games and promotions, and provide responsive and effective customer support. These are core requirements to ensure you enjoy a seamless gaming experience on our platform.
Tng99 uses technical and identity data to detect and prevent fraudulent activity, money laundering, and platform abuse. We are also required to comply with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001, which obligates us to maintain transaction and member identity records.
Platform usage data helps tng99 understand members' habits and preferences in order to improve game quality, user interface, and promotions. We use contact data to send notifications about exclusive promotional offers, new bonuses, and platform updates — you may withdraw this consent at any time via your account settings or by contacting our support team.
Game history data is used to monitor gaming patterns and identify members who may need responsible gaming support. tng99 is committed to keeping this platform a healthy form of entertainment, and this data enables us to provide effective betting limits and self-exclusion tools.
tng99 does not sell, rent, or transfer your personal data to third parties for their own marketing purposes. Your data belongs to you — we are merely its custodian.
Tng99 understands the importance of member privacy and only shares personal data in limited, controlled situations. Every instance of data sharing is carried out with your best interests as the priority.
Tng99 works with carefully selected third-party service providers to operate the platform. These include payment gateway providers (FPX, TNG eWallet, DuitNow), licensed gaming software providers, identity verification providers for KYC, and secure cloud computing service providers. All providers are bound by strict data confidentiality agreements and are only permitted to use your data for the specified purposes.
Tng99 may be required to disclose personal data to relevant authorities such as Bank Negara Malaysia, the Royal Malaysia Police, or other regulatory bodies when mandated by law, court order, or formal investigation proceedings. In such situations, tng99 will comply with legal requirements while making every effort to protect member privacy to the fullest extent possible.
Some of tng99's service providers and game software providers may operate outside Malaysia. Any cross-border transfer of personal data is carried out ensuring a level of data protection equivalent to or exceeding Malaysia's PDPA standards, through appropriate data protection mechanisms such as standard contractual clauses.
tng99 never shares member personal information with entities within the same group or business partners for cross-marketing purposes without obtaining explicit consent from the member concerned.
Tng99 continually invests in the latest security infrastructure to ensure members' personal data is protected against unauthorised access, loss, destruction, or accidental disclosure. We employ a comprehensive combination of technical and organisational security measures.
All data transmitted between your device and tng99's servers is protected with 256-bit SSL/TLS encryption — the same security standard used by leading banking institutions. Personal data stored in our databases is also encrypted using the latest encryption algorithms to ensure its security even in the event of any unforeseen incident.
Access to members' personal data within tng99's internal systems is restricted solely to staff who need that information to carry out their duties. All access to sensitive data is logged and actively monitored. Two-factor authentication (2FA) is enforced for all internal system administration access.
Tng99 conducts continuous 24/7 security monitoring to detect any threats or suspicious activity. In the event of a data security incident affecting your personal data, tng99 will notify you within a reasonable timeframe in accordance with PDPA requirements and take immediate steps to address the incident.
While tng99 takes all reasonable steps to protect your data, no security system is completely impenetrable. You are also responsible for keeping your account password confidential and not sharing it with anyone.
Tng99 uses cookies and similar tracking technologies to enhance the user experience, understand platform usage patterns, and maintain the security of your session. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie settings through your browser preferences. Most modern browsers allow you to view, manage, and delete cookies. However, disabling certain cookies may affect the functionality and user experience of the tng99 platform. tng99 does not use third-party cookies for external advertising purposes.
Under Malaysia's Personal Data Protection Act 2010 and tng99's policies, you have certain rights regarding the personal data we hold about you. tng99 is committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of the personal data tng99 holds about you. Data access requests will be processed within 21 working days.
If any of your personal data is inaccurate or out of date, you have the right to request a correction via your account settings or our customer support team.
You have the right to object to the processing of your personal data for direct marketing purposes or other purposes based on legitimate interests.
You may withdraw your consent to data processing at any time. Withdrawal does not affect the validity of any processing carried out prior to that point.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
If you are dissatisfied with how tng99 handles your data, you have the right to lodge a complaint with the Malaysia Personal Data Protection Commissioner.
To exercise any of the above rights, please contact the tng99 customer support team via live chat on the platform. We will process your request within the timeframe required by applicable law.
Tng99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our data retention policy is as follows:
Once the retention period expires and there are no further legal requirements, your personal data will be securely deleted or disposed of using methods that ensure it cannot be recovered. tng99 conducts regular reviews of stored data to ensure compliance with this retention policy.
Tng99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or data protection enhancements we implement. Any material amendments will be communicated to members via:
Your continued use of the tng99 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you disagree with any amendment, you have the right to close your account by contacting our support team.
We encourage you to review this Privacy Policy periodically to stay informed about how tng99 protects your personal information. Archives of previous versions of the Privacy Policy are available upon request.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how tng99 handles your personal data, our team is ready to assist you at any time.
Tng99 has appointed a Data Protection Officer (DPO) responsible for ensuring PDPA compliance and handling privacy-related enquiries. For matters specifically concerning your personal data rights or formal complaints, you may contact our DPO by email with the subject line "PDPA Enquiry".
If you are dissatisfied with tng99's response to your privacy complaint, you have the right to escalate the complaint to the Malaysia Personal Data Protection Commissioner under the Personal Data Protection Act 2010.
Data protection is more than a legal obligation for tng99 — it is a core value that shapes how we build and operate this platform for all members in Malaysia.
All data transmitted between your device and tng99's servers is protected with banking-grade 256-bit SSL encryption. Your personal and financial information cannot be intercepted by any third party during transmission.
Tng99 operates in full compliance with Malaysia's Personal Data Protection Act 2010. All data collection, processing, and storage practices adhere to strict local legal requirements to protect members' rights.
Tng99 has never and will never sell, rent, or transfer member personal data to third parties for their marketing purposes. Your data is used solely to enhance your gaming experience on the tng99 platform.
Tng99's KYC process protects your identity from misuse by others. Strict identity verification ensures that only you can access and use your tng99 account.
Tng99 staff access to members' personal data is restricted, logged, and monitored. Only staff who require that data for their specific duties are granted access, with multi-layer authentication in place.
Tng99's security systems operate around the clock to detect and address any threats. In the event of a security incident, you will be promptly notified and recovery measures will be taken immediately.
Join millions of members enjoying a safe and responsible gaming experience at tng99. Register today and benefit from industry-leading personal data protection.